In many ways, shopping has changed dramatically over the years. The merchandise you sell, the way you promote it and the very appearance of your store are all quite different than a generation or two ago. It stands to reason that the tactics you use...

If you’ve done a great job of marketing and merchandising for this holiday season, you will undoubtedly attract shoppers new to your store. Will they love their entire in-store experience as well as your selection? That’s the way to retain...

How to best use kiosks for an interactive retail experience.

The retail business is quickly being transformed by the selling power of the interactive experience. In interactive stores, like Apple, a combination of screens, tablets, laptops and...